Have You Taken A Look At Our Warranty?

When completing your due diligence in the planning stage of your new swimming pool you should enquire about the warranty conditions attached to your potential new investment. Many perspective pool clients are happy to hear the warranty numbers that are banded about by many pool companies, “Ten years! Twenty years! One hundred years!” From here many clients smile, happy in the knowledge that the figure they’ve heard is satisfactory, and move on to the design phase. But wait! A swimming pool is a major investment, with a high-end pool costing the same as a family car, so why would you be happy to hear a salesman’s warranty figure and not investigate what that figure includes?

A long warranty is a double-edged sword. More often than not, as is with the case at Albatross Pools, it is a sign of confidence in our manufacturing and construction methods. But a fantastic warranty period on paper isn’t worth the ink it is written with if the installer isn’t around to honour it. At Albatross Pools we have been a family run business since 1969 and have proudly constructed over 15,000 pools. Over 70% of our work is through referrals, which means we’ve learned a thing or two about our clients’ needs and delivering quality products. Albatross Pools have stood the test of time and you can be rest assured a warranty issued today will be honoured long into the future.

Pool Warranty

The Albatross Advantage

At Albatross we’re serious about pools. As a founding member of the Swimming Pool and Spa Association (SPASA) of Victoria we strive to maintain and improve the quality of our pools every time we build. We are a Registered Building Practitioner and therefore our knowledge and experience is backed by domestic building insurance. Each of our pools is constructed from the highest grade of zinc enriched steel that is pre-engineered to eliminate the risk of product and site variances. This assurance of quality is the reason we proudly offer a ten year structural warranty on all our swimming pools, longer than the legal requirement that is normally offered by concrete pool builders. A fibreglass pool, while traditionally robust, can conjure up a nightmare of a problem when the need arises for repairs. Fibreglass pools need to be drained before they can be repaired and draining a fibreglass pool can result in severe damage if done incorrectly. A fibreglass pool warranty is often a split warranty; that is half being covered by the manufacturer, and half by the installer. Twice the potential headaches when making a claim! At Albatross we prefer to streamline our processes to make your pool purchase stress free. Therefore we offer the one warranty as manufacturer and installer. All of our plumbing and pipework is covered by a two year warranty against faulty workmanship, and supplementary items such as pumps, filters, covers and sanitisers are covered by their applicable manufacturer’s warranties. Concrete pools are not covered by a manufacturer’s warranty as they are built, and therefore you would be reliant on an experienced, trustworthy builder to honour any such warranty claim.

At Albatross we finish all of our pools in the Aqualux membrane. This extremely tough membrane is the equivalent to fifteen layers of pool paint and can stretch over 200% before breaking as opposed to competitor’s linings that can only stretch 4% on average. Once the waterproof membrane is vacuum sealed into the pool shell it results in a satin-smooth finish that won’t graze skin or crack, peel and flake. The Aqualux interior is resistant to algae and will not affect your water chemistry like some fibreglass or rendered pool interiors. We offer an outstanding ten year warranty on the Aqualux pool interior which is superior to most other assumed ‘permanent’ interiors such as tiled (usually offered with a 2 year warranty) or rendered (which comes with a 5-8 year warranty depending on brand). The Aqualux pool interior is the only interior specifically engineered as an actual ‘pool interior’ – fibreglass and concrete pool interiors are not and are simply modified versions of various surfaces available in the marketplace.

We also offer a 7 day customer service solution for all new pool owners. Just pop into one of our display centres to receive anything from free advice from our knowledgeable staff to complimentary water testing. We even have mobile workshops that can come to you!

Dive In With Confidence

So kick-start your dream swimming pool with the confidence that only a trusted brand like Albatross can offer. With cutting-edge, cost-effective manufacturing and construction processes that deliver outstanding results in both quality and longevity backed by industry leading warranties from a family pool company that has been around for over 40 years, Albatross is a name you can truly trust.

So if you’re ready to take the plunge on your new pool project, why not visit one of our display centres today, or contact us for an obligation free consultation.