We will keep this short and try to be somewhat upbeat as we collectively experience very challenging and uncertain times.
As the circumstances surrounding COVID-19 continue to evolve, the well-being of the Albatross family - that's you, our customers, families looking to invest in a swimming pool and of course our team are our priority.
Based on Government recommendations, our business will continue to remain open and trade as normal (until otherwise advised). A number of hygiene practices have been introduced across every location to ensure we can continue to provide services to our local community in a clean and safe environment.
If you are not in isolation and not exhibiting any COVID-19 symptoms, we look forward to seeing you in store! We have however moved to our Winter roster and we appreciate your patience if you find yourself waiting to be served by our team.
We would also like to take this opportunity to thank you for your support and continued business. Like many small family businesses (and even big businesses) our team rely on the continued support of the local community, particularly during challenging times.
Being a pretend coffee drinker, I like to grab the occasional 'iced-coffee' on my way to work after dropping off the kids in the morning at day care. To my surprise, the barista thanked me for my business this morning...he was genuine and reminded me how important it is to still engage and support local business (as long as we are safe to do so).
On a lighter note, a big thanks to our new Albatross Pool owners who have remained optimistic and shared pictures of their recently finished backyards to let us know where they will be (i.e. Poolside) if and when they are required to self-isolate 🙂
We will continue to communicate if our services change in any way across our locations over the coming months.
Kindest regards,
Peita Otterbach, Albatross Pools