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  • 1300 136 316
  • Online Store Information

    Temporary Changes Due to Stage 4 Restrictions

    In line with the Victorian Government's Stage 4 Restrictions, we are permitted to provide Click & Collect and Home Delivery services. These services MUST comply with our strict COVID Safe Plan. Please note, these permitted services are subject to change if further restrictions are announced by the Victorian Government, if further clarity is provided deeming a current permitted service to be un-permitted or if we feel our team and/or customers's safety is at risk. With all of this in mind, thank you for your support during this time and take care!

    Click & Collect

    • Warrandyte Pool Store
      • Available every Saturday between the hours of 9am to 12noon
      • Order cut-off time for Saturday Click and Collect is 8am Saturday
      • Please remain in your vehicle at all times and a member of our team will bring your order to your vehicle
      • Our team member will maintain 1.5m at all times, will be wearing a face covering and gloves
      • Additional product cannot be purchased whilst waiting in your vehicle due to the requirement of Contactless Services. We do apologise for any inconvenience this may create. We do however want to ensure we can continue to provide services to you during Stage 4 Restrictions and will therefore be abiding by the Victorian Governments guidelines.
    • Dandenong Pool Store
      • Available every Friday between the hours of 9am to 11am
      • Order cut-off time for Friday Click and Collect is 8am Friday
      • Please remain in your vehicle at all times and a member of our team will bring your order to your vehicle
      • Our team member will maintain 1.5m at all times, will be wearing a face covering and gloves
      • Additional product cannot be purchased whilst waiting in your vehicle due to the requirement of Contactless Services. We do apologise for any inconvenience this may create. We do however want to ensure we can continue to provide services to you during Stage 4 Restrictions and will therefore be abiding by the Victorian Governments guidelines.

    Home Delivery

      • Only available to customers located within 25km of either store
      • Our team member possess a Travel Permit
      • Our team member will deliver to your front door (or a safe location at the front of the property)
        • Please ensure this is a safe and sheltered area (from direct sun and rain) and is not accessible by any animals and or pets.
      • Set Delivery Days
        • Dandenong Pool Store Home Delivery is available on a Tuesday only
        • Warrandyte Pool Store Home Delivery is available on a Monday only
      • Delivery will occur between 9am-5pm. We cannot guarantee a delivery time.
      • Delivery Cut Off
        • Dandenong Pool Store Home Delivery Cut Off for Tuesday delivery is Tuesday 7am
        • Warrandyte Pool Store Home Delivery Cut Off for Monday delivery is Monday 7am
      • Please remain inside your residence while our team member is at your property
      • Our team member will maintain 1.5m at all times, will be wearing a face covering and gloves
      • If a Mobile Water Test is purchased, please note all relevant information on our Stage 4 - Mobile Water Test page
      • For delivery charges, please refer to the table link below. Please note, if your suburb is not listed in the table for your chosen Pool Shop, Home Delivery is not available at this time.
      • Dandenong Pool Shop

        • View Dandenong Pool Shop Delivery Table
        • Free if the address is located in the suburb of Dandenong
        • $10 if the address is within 5km of the Dandenong Pool Shop
        • $20 if the address is between 5-10km of the Dandenong Pool Shop
        • $30 if the address is between 10-25km of the Dandenong Pool Shop
      • Warrandyte Pool Shop

        • View Warrandyte Pool Shop Delivery Table
        • Free if the address is located in the suburb of Warrandyte
        • $10 if the address is within 5km of the Warrandyte Pool Shop
        • $20 if the address is between 5-10km of the Warrandyte Pool Shop
        • $30 if the address is between 10-25km of the Warrandyte Pool Shop
    • A member of our team will Home Deliver your order. Due to restrictions around chemicals and postage, alternative postal or courier options cannot be explored at this time.
    • If a set of Ionic Copper Rods only are ordered, an Australia Post Express Bag option is available for $15. The delivery option is also available if you order an DIY Ionic Replacement Kit only.

    Returns

    If a product is unopened or if a defect is discovered, a return is available for a credit in store (or online) within 14 days of the original purchase. To request a return, email poolstore@albatrosspools.com.au with your purchase details (including your full name, order number) and the reason for return.

    For further details, refer to the Online Store’s Terms and Conditions.

    Let's start shopping! Click here to return to the online pool store >

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    Visit our swimming pool display centres.

    Open 7 days a week.
    Dandenong

    157 Foster Street
    Dandenong VIC 3175, Australia

    Mon,Thur-Sat: 9am to 5pm
    Sun: 10am to 4pm

    CLOSED PUBLIC HOLIDAY TRADING

    Get directions
    Warrandyte

    226 Heidelberg-Warrandyte Road
    Warrandyte VIC 3133, Australia

    Mon,Thur-Sat: 9am to 5pm
    Sun: 10am to 4pm

    CLOSED PUBLIC HOLIDAY TRADING

    Get directions