Online Store Information

Click & Collect

• Warrandyte and Dandenong Pool Stores
  • Order 24/7 with collection currently available on
    • Saturday 28 August 9am to 5pm
  • Please remain at our front gate at all times and a member of our team will bring your order to you.
  • Our team member will maintain 1.5m at all times, will be wearing a face mask.
  • Water testing from the gate is also available and products can now be purchased whilst waiting at our Pool Store gate. 

Home Delivery

• • Only available to customers located within 25km of either store
  • Our team member will deliver to your front door (or a safe location at the front of the property)
    • Please ensure this is a safe and sheltered area (from direct sun and rain) and is not accessible by any animals and or pets.
  • Set Delivery Days
    • Our current delivery day during lockdown is Monday 23 August 2021
  • Delivery will occur between 9am-5pm. We cannot guarantee a delivery time.
  • Delivery Cut Off
    • 6am Monday 23 August 
  • Please remain inside your residence while our team member is at your property
  • Our team member will maintain 1.5m at all times, will be wearing a face mask
  • For delivery charges, please refer to the table link below. Please note, if your suburb is not listed in the table for your chosen Pool Shop, Home Delivery is not available at this time.

  • Dandenong Pool Shop

    • View Dandenong Pool Shop Delivery Table
    • $5 if the address is located in the suburb of Dandenong
    • $15 if the address is within 5km of the Dandenong Pool Shop
    • $25 if the address is between 5-10km of the Dandenong Pool Shop
    • $35 if the address is between 10-25km of the Dandenong Pool Shop

  • Warrandyte Pool Shop

    • View Warrandyte Pool Shop Delivery Table
    • $5 if the address is located in the suburb of Warrandyte
    • $15 if the address is within 5km of the Warrandyte Pool Shop
    • $25 if the address is between 5-10km of the Warrandyte Pool Shop
    • $35 if the address is between 10-25km of the Warrandyte Pool Shop

• A member of our team will Home Deliver your order. Due to restrictions around chemicals and postage, alternative postal or courier options cannot be explored at this time.
• If a set of Ionic Copper Rods only are ordered, an Australia Post Express Bag option is available for $15. The delivery option is also available if you order an DIY Ionic Replacement Kit only.
• Please note: 15L Liquid Chlorine and 15L Liquid Acid is not available for Home Delivery.

Returns

If a product is unopened or if a defect is discovered, a return is available for a credit in store (or online) within 14 days of the original purchase. To request a return, email poolstore@albatrosspools.com.au with your purchase details (including your full name, order number) and the reason for return.

For further details, refer to the Online Store’s Terms and Conditions.

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